Effective as of: 10/15/2023

The services of CDEEF (Conseil Développement Economique Export Finance) otherwise known as “export service”, “Export support service” or “export structuring service”, websites and related services (collectively, the “Services”) or « CDEEF Services ») are provided to you by SAS CDEEF (Conseil Développement Economique Export Finance), a simplified joint stock company incorporated under French laws under Siret number 90505891300013 and whose head office is located at 2 rue Alexandre Grosjean 25000 BESANCON (France). These general conditions (the “conditions”) remain valid in the event of a modification of the SAS CDEEF name, a change of URL and the provision of CDEEF services by one of its subsidiaries or affiliated companies. The CDEEF Services are provided in accordance with the contents of these Terms and Conditions and the CDEEF Privacy Policy (the “Privacy Policy”).
“Export structuring service” is an economical service solution which aims to set up or optimize the export functions of its clients. As a result, we improve the real potential and value of the company in a transversal way, helping to enrich its growth opportunities, to develop more efficiently and faster, saving them time.
In order to manage these services in a safe and responsible manner for all of our users, your use of the services is subject to the conditions defined below. Further information on the services is available at: https://www.cdeef.org/
By accessing and using the Services, you acknowledge that you have read, understood and agree to be bound by these Terms and the Privacy Policy. We may modify these Terms and the Privacy Policy at any time and such modifications will be effective upon posting on the Services. If you do not agree to these Terms, do not access or use the Services.
If you are accessing or using our Services on behalf of a company or other entity, you represent that you have the authority to bind such entity to these Terms and that these Terms are fully binding. In this case, the term “you” will refer to that entity. If you are not authorized to do so, you may not access or use the Services. These terms contain warranty disclaimers and limitations of liability that may apply to you.
CDEEF services require the processing of data about you, including your location and cookie data. The processing of the data you share with CDEEF is essential to the services we provide and is a necessary part of the performance of our services.
You agree that no joint venture or partnership exists between you and CDEEF as a result of the Terms or your use of the Services. The failure of CDEEF to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision.
This Agreement shall be governed by and construed in accordance with French law and all disputes arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the French courts. If a dispute cannot be resolved, legal or arbitration proceedings will take place in France. This agreement has been drawn up in French and this French version takes precedence over any translation.
CDEEF may transfer its rights under these Terms where it reasonably believes that your rights will not be affected. The Contracts (Rights of Third Parties) Act 1999 does not apply to these terms and conditions, and no third party shall have any right to enforce or rely on any provision of these terms and conditions.
You may not transfer any of your rights under these Terms to any other person.

1. Object
The purpose of these general conditions of sale is to define, in complete exhaustiveness, the provisions invariably governing contracts for the provision of export consultancy services, resulting from agreements established between CDEEF (Conseil Développement Economique Export Finance) and a contracting entity, here referred to as « the client » for the strict purposes of this contractual document.

2. Order
The acquisition of export consultancy services can be carried out in two distinct ways: on the one hand, the client has the option of placing an order online via the CDEEF (Conseil Développement Economique Export Finance) website, and on the other hand, he can also opt for an ordering process through direct contact with our specialized teams.

3) Price
It is essential to emphasize that the prices relating to export consultancy services are stated in euros and are exclusive of taxes. This pricing transparency aims to fully inform the customer about the intrinsic costs of the services, thus providing them with comprehensive information for informed decision-making, based on their own financial resources.

4) Payment
4.1) Standard payment terms
The customer is given the freedom to pay for his order using two payment options, either by credit card, thus ensuring a secure and almost instantaneous transaction, or by bank transfer, allowing exhaustive monitoring and full traceability of transactions. This diversity of payment options was introduced in order to facilitate access to services and meet the preferences of our customers.
All CDEEF customers are subject to and validate these conditions of service by tacit acceptance on the invoice and during the first payment.
To make a payment to CDEEF, you must provide information about your payment method (e.g. bank details, credit card, online payment service) (the “Payment Method”). If you provide your payment information, you authorize CDEEF and certain third-party service providers, payment card networks and payment processors to receive, store and encrypt your payment information.
You can change or update your payment method information by contacting us at contact@cdeef.org.
No refunds or credits will be granted by CDEEF other than as provided in these Conditions. If your payment provider determines that fraudulent charges have been made to your account as a result of using your payment method in connection with the Services, please contact us immediately at contact@cdeef.org.
4.2) Terms of Settlement based on Results
Definition of Result Settlements
The purpose of this article is to specifically define the methods for receiving payments based on results for the services provided by CDEEF, hereinafter referred to as « the Service Provider ». Payment by results implies that payments are made based on the results obtained or the achievement of specific objectives, in accordance with prior agreement. The whole being formalized in a specific contract with the client.
Result Settlement Conditions
The Service Provider reserves the right to apply regulations to the result for specific services, defined in the contract between the Service Provider and the Client.
Estimated Settlements to Results
Before commencing a service with payment based on results, the Service Provider will provide the Client with a detailed estimate, including the success criteria, the amounts or percentages of remuneration, and any associated costs.
Customer Approval
The Client must expressly approve the payment conditions based on results before the start of the service. Approval will be formalized in a written or electronic document.
Billing and Payment
Invoices for profit-based payments are issued in accordance with the agreed terms. The Client is required to pay these invoices upon receipt of funds by the lender upon presentation of an invoice. In the event of partial payment, the remuneration of the CDEEF fees is acquired and payable in full to the client from the first payment of funds by the funder upon presentation of an invoice.
Modification of the Terms
Any modification of the terms of payment to the result requires a written agreement between the parties. Changes will only affect future benefits.
Anticipated termination
In the event of early termination of the contract or non-achievement of the agreed objectives, the payment terms based on the results will apply according to the terms established in article 7 of this document.
Disagreement Regarding Regulations
Any disagreement regarding settlements and results must be resolved amicably. In the event of a persistent dispute, the mediation and settlement provisions of these General Terms and Conditions will prevail.
Law application
The terms of payment based on results are governed by the law in force.
These General Terms and Conditions take precedence over any other agreement, written or verbal. The Customer accepted them when signing the initial contract.

5) Tacit acceptance of proposals
It is of crucial importance to highlight that, in accordance with this provision, responsiveness is elevated to the rank of cardinal principle. If, within 3 working days, the client fails to react to a proposal submitted by CDEEF (Conseil Développement Economique Export Finance), it should be noted that this proposal will be considered tacitly accepted. This measure aims to energize the decision-making phase, thus eliminating any obstacles that could slow down the progress of contractual projects.

6) Resort to Mediation before any Judicial Action
In the event of a dispute or litigation, it is agreed that the contracting parties will engage in a mediation process. This conflict resolution mechanism will extend over a period of three months, from the declaration of the dispute, before considering any legal action. This provision aims to promote amicable and informed resolution of disagreements, thus encouraging efficient dispute management.

7) Settlement of Disputes during the Financing File Submission Process with BPI France
In the event of a dispute arising during the process of submitting a financing file to BPI France, the client undertakes to pay specified amounts, depending on the phase of the process during which the dispute arises. :
* An amount of 1,000 euros is required in the event of a dispute at the file launch stage, in accordance with the CDEEF export insurance support process, identified as phase 1, entitled « Onboarding ».
* If a dispute arises during the preparation of the file, the client will have to pay a sum of 3,000 euros, in connection with phase 2 of the support process for CDEEF export insurance, called « Preparation of Insurance file BPI prospecting ».
* If a dispute arises during the file processing phase by the BPI, corresponding to phase 3 of the CDEEF export insurance support process, named « Processing of the file by the BPI and finalization », the client will have to pay a sum of 5,000 euros.
It should be noted that the CDEEF’s internal procedures may be made available in the event of a dispute during a conciliation phase. However, they remain confidential under strict non-disclosure clauses.

8) Consent to Procedures
The client expresses his full consent with regard to the procedures used by CDEEF and certifies having acquired an exhaustive and unreserved understanding of the methods used and thereby accepts their application.

9) Revision of Contractual Clauses
CDEEF reserves the prerogative to revise, at its discretion, the contractual clauses of these general conditions of sale, at any time and without notice.

10) Applicable Legal Regulations
These general conditions of sale are subject to the exclusive application of French legislation.
Legal Notice
This model general conditions of sale and use is provided for information purposes only. It cannot in any way replace qualified legal advice. We strongly encourage you to consult an attorney for specific legal advice tailored to your particular situation. Consulting a legal professional will ensure you have a thorough understanding of your rights and obligations, as well as adequate legal protection for your business activities.